Celebrating 25 Years of Service: Honoring Bruce Dakin’s Legacy at HMT

Celebrating 25 Years of Dedication

This month, we celebrate an incredible milestone at HMT Machine Tools, Inc.: the departure of our long-time Service Manager, Bruce Dakin, after 25 years of outstanding service. It’s difficult to imagine our team without Bruce—his unmatched expertise has been woven into the very fabric of our company for a quarter of a century.

A Legacy Built on Integrity and Commitment

From the day Bruce joined HMT Machine Tools, he set the standard for what exceptional service truly looks like. With a calm approach and an unwavering commitment to doing things the right way, he has guided technicians, supported customers, and upheld the reputation of our service department through every challenge and change.
Long before customer experience became an industry buzzword, Bruce was already living those principles—listening, problem-solving, and ensuring every customer felt supported and valued. His work didn’t just keep machines running; it kept relationships strong.

Twenty-Five Years of Milestones and Impact

During his tenure, Bruce witnessed—and helped lead—significant growth and evolution within the company. He navigated new technologies, shifting customer needs, and industry changes with the same steady hand and thoughtful approach that defined his leadership.

More Than a Service Manager—A Customer Support Specialist and Friend

Those who’ve worked with Bruce know him not just as our service manager, but as someone they could count on—for technical support and guidance. He was always willing to share his knowledge with our customers, always patient, and always dedicated to doing what was best for the team and the company.

Looking Ahead With Gratitude

While we will miss Bruce’s expertise and reliability, we are excited for him as he edges closer to retirement. We hope this next chapter brings plenty of time for relaxation, family, hobbies, and whatever adventures he’s been waiting to pursue.

On behalf of everyone at HMT Machine Tools, Inc., we extend our deepest gratitude to Bruce Dakin for 25 years of unwavering dedication, professionalism, and service. Please join us in congratulating Bruce and wishing him a joyful and fulfilling future.

Brian Haas
President