Frequently Asked Questions

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We accept company check, wire/bank transfers, as well as Visa, Mastercard, and American Express.
For electronically sensitive machines, we ship dedicated air ride only. For general purpose, we ship LTL.
Yes we do. Our Factory-trained technicians are happy to offer onsite repairs, telephone support, and even emergency services. Most of our service requests are resolved within 24 hours. Please click our "services" tab for more information regarding repairs.
We offer repairs and remanufacturing of the following brands: Gerling Automation GmbH, Loroch GmbH, Vollmer, Schmidt-Tempo, Akemat, and Walter (through our sister company, HMT Canada). Please click our "services" tab for more information regarding remanufacturing of used equipment.
Yes. We offer a 1 year warranty on all new machines, and we honor a 6 month warranty for all remanufactured machines.